Step 1. Login to the system and acces the case
Step 2. Find the box with internal notes at the right hand side of the screen and press "Add Note"
Step 3. Fill in what you want to upload on the case by:
1. Writing a note
2. Upload documents, pictures, videos and much more
3. Press "Add note" when done.
Step 4. Now you have made an internal note.
Note: You can translate the note to other languages and delete the message.
We hope this article was helpful!
If you have any additional questions, please reach out to us via chat in the bottom right corner of the page — our team is always happy to assist you further.