Store files, notes and other documentation on a case without sharing it with the whistleblower.
Step 1) Access the case
Step 2) Upload file(s) and leave internal notes.
When you scroll to the bottom right hand of the page you can add a note and upload files.
1) Press "+ Add note"
2) Write any context relevant in the text field and upload files if needed.
3) Remember to click "Add note"
The file is now stored on the case and is only available for you and the other case handlers that have access to the case. This means that the message is not visible for the whistleblower.
And you are all done.
We hope this article was helpful!
If you need additional support, please feel free to schedule a meeting with our Customer Success team, here.
Otherwise you are of course always welcome to reach out either by email or phone at support@whistleblowersoftware.com or at +45 71 99 63 83.